The five common technology problems impacting associations include upgrade delays, customizations, using too many one-off systems, point-to-point integrations, and on-premise servers. Organizations can reduce the impact of these IT issues by managing so-called...
Organizations have been working to ‘digitally transform’ for several years now, and the pandemic has sped up the process for many of us. Remote working has become the norm, cloud-based infrastructure is commonplace, and cybersecurity has become mainstream in the ‘new...
2020 Year in Review
We live in the age of consumerism, always wanting more and willing to incur debt to get it. And that includes those of us in the association industry, especially when it comes to our technology platforms. The wave of hyper-competitiveness has pushed associations to...
In the last six months, chances are your organization has cobbled together something that looks like a digital workspace. People are working remotely, right?
There is little doubt that these are turbulent times. As we change the rhythm and pace of play within the association workplace, technology has taken an increasingly important role. What are the right questions to ask at a time when digital technologies may be...
Trying to decide if your applications are performing well, or if you have the right set of applications? Many times, this is an exercise in opinion and anecdote, conducted via face-to-face interviews with your users. Opinion is important---but what if you could back...
Information Technology is critical infrastructure for modern associations. IT Security, or Cybersecurity is the process that protects computer systems and networks from theft or damage as well as from the disruption or misdirection of the services they provide....
This week we heard from the heads of the largest technology companies on the planet. What does history teach us about systemic risk? The financial crisis of 2007-2008 was a teachable moment about the obscure risks of highly interconnected and interdependent systems....
According to Info-Tech Research, “most organizations underestimate the value that a unifying process/framework will have across numerous related IT projects.” Multiple projects, day-to-day tasks and objectives, and the regular job of IT “keeping the lights on,” can...