Meet the team

Rick Bawcum | CEO - Founder

Similar to today’s ‘digital natives’, Rick developed an early familiarity with technology. His  father was one of the original employees of Electronic Data Systems (EDS), so he spent many weekends tagging along to the various data centers where he worked. His first employment in the industry was as a computer operator at a major bank (now VISA) processing credit card transactions. Rick later moved on to Big 6 consulting and various corporate positions in technology and operations leadership roles. He has always believed that skillful use of technology can be transformational. Rick has a penchant for ‘connecting the dots’ and helping organizations develop strategic plans that are actionable. Technology choices are not always obvious for business leaders.  Rick’s passion is to help customers make use of technologies such as big data, artificial intelligence, blockchain and the internet of things as game-changers for their organizations. As the CEO of CIMATRI, Rick’s role is to ensure the quality. He works with association and non-profit clients on assessments, strategic planning, operations consulting, and information security. Rick’s professional experience includes leadership roles in organizations ranging from start-up to Fortune 1000. He enjoys traveling with his wife, their children and grandchildren. They love art, architecture and history.

Professional Highlights:

  • 30+ years of experience
  • Big 6 Consulting, Fortune 1000 C-Level, Start-up
  • Association and Non-Profit, Healthcare, Banking and Financial Services, Telecommunications
  • Regis University: Business Administration, Human Resources, Finance

Ken Monblatt | Chief Operations Officer

Ken launched his career as a management consultant specializing in the integration of strategy, business process and technology. Ken has a demonstrated track record of achievement in IT strategy, business transformation, program leadership, and cost/benefit realization . Most recently, Ken owned and operated a business consulting & managed services firm that specialized in small business launch, business intelligence, marketing and transition.  As a business leader and entrepreneur, Ken now works with business leaders, business owners, and association executives to design and implement digital transformation strategies to grow & transition their business.  In his free time, Ken enjoys flying RC airplanes, skiing, camping and being with his family which includes 4 kids and 2 dogs.

Professional Highlights & Industries:
  • CEO RCH Consulting – Managed Services & Business Intelligence for Small Business
  • CEO Fortrust – Data Center , Cloud Computing & IT Managed Services
  • CIO Rhythms Net Connections – High Speed Data Communications
  • CIO CapRock Communications – Integrated Telecommunications

Doug Compton | VP of Consulting

Doug launched his technology career working for an Apple reseller to the government outside Washington, DC.  It was this Apple experience that landed him his first association job in 1992. Doug has used his passion for association technology by helping them understand how technology is not a cost center, but a vital contributor to membership driven organizations.  He has spent his entire career working for or with associations, being CIO for three major DC-based trade associations.  Most recently Doug spent almost 15 years as the CIO for the Pharmaceutical Research and Manufacturers of America.  Doug brings this rich association experience now to CIMATRI’s clients. Doug and his wife are prime examples of today’s virtual workforce.  Together they live in a 36 foot RV, traveling the country effectively serving clients from whatever location they call home.

Professional Highlights:

  • VP, Consulting Services – CIMATRI
  • CIO – Pharmaceutical Research and Manufacturers of America
  • CIO – Independent Community Bankers of America
  • CIO – Mortgage Bankers Association
  • Systems Engineer – Falcon Microsystems

Jennifer Thompson, PHD | Principal Consultant - Culture and Communication

Like many women of her generation, Jennifer’s career has been an expression of her emphasis on family and social issues. In addition to raising a family, she is a serial entrepreneur, a published author, and a founding partner in several successful business endeavors. Her academic accomplishments include the completion of a Ph.D. in Communication Studies from the University of Denver. Her research focuses on interpersonal and intercultural communication and she is the author of academic papers, an article published in Communication Quarterly, and her work is cited in numerous academic papers and published journal articles. Jennifer also served as assistant editor of Constituting Cultural Difference Through Discourse: International and Intercultural Communication Annual. She collaborated on a published Tanzanian research study focusing on the resilience of at-risk children underwritten by the Rockefeller Foundation. Jennifer taught undergraduate courses on Culture and Communication, Organizational Communication and Negotiation and Conflict Management at the University of Denver, the University of Denver Women’s College and the University of Colorado at Boulder.

Jennifer has always been interested in understanding how groups co-create identity through dialogue and joint story-telling. This knowledge base and her skills in qualitative research creates a significant advantage for organizations engaged in Customer Journey Mapping and Service Design. Story-telling and organizational conversations can also serve as a tool for culture change. Inherent in story-telling are shared norms, beliefs and understandings that can point to both current and aspirational culture styles.

Jennifer enjoys travel, whether it be with her husband, girlfriends or adult children and grandchildren of all ages. She loves art, theater, history, architecture, great food and a warm tropical breeze.

Professional Highlights:

  • Principle Consultant – CIMATRI
  • Author – Communication Quarterly
  • Assistant Editor – International and Intercultural Communication
  • Undergraduate Teacher – Culture and Communication

Lisa Gillis | Chief Learning Officer

Lisa Gillis is an accomplished senior executive, entrepreneur, board member, and thought leader with more than 20 years of success in the education, e-learning, business and government industries. Leveraging global experience with creating and leading change in enterprises, Lisa is a valuable asset for organizations seeking guidance on multi-million-dollar transformation projects. Her broad areas of expertise include capacity building, process management, designing and implementing ground-breaking programs, governance, strategic planning, e-learning, K-12, program evaluation, curriculum development, coaching, succession planning, public relations, and speaking.

Professional Focus:

  • Learning Management and Strategic Plans
  • Certification, Accreditation, Micro-Learning
  • E-Learning content and platforms

Rene Shonerd | VP of Association Strategy

Rene started her career in the association industry working in roles in both technology and membership at the American Society of Association Executives. She most enjoys working on technology initiatives that improve staff efficiencies, demonstrate value to the membership or that provide strategic insights to leadership. Most recently, Rene led an IT turnaround at a mid-sized professional association. Rene is a Certified Association Executive with a broad understanding of operations in both professional and trade organizations. Outside the office, Rene performs on an adult rhythm tap team and can frequently be spotted in a local dance fitness class. She lives in Alexandria Virginia with her husband and daughter.

Professional Highlights:

  • VP, Association Strategy – CIMATRI
  • Co-Founder, Association Gurus LLC
  • Chair of the ASAE Technology Section Council (2014)
  • Managing Director Technology Initiatives, American Industrial Hygiene Association
  • Director, IT Database Application, Pharmaceutical Research & Manufacturer’s of America
  • Director of IT, National Apartment Association

Laura LaGrow Armstrong | Senior Consultant

Laura’s technology career started in computer support for the U.S. House of Representatives, helping manage the Voting System on the floor of the House. Moving into associations, she found her “niche” as head of IT for several trade associations, planning strategy, aligning business processes to match goals, and managing operations for network, database, website, training, and vendors.  Her years of experience in this area helped her make a natural move to consulting associations  in a CIO capacity, focusing on helping associations make the best decision about how to align technology and business processes with association mission and goals. She can be heard to say, “Technology is a tool to successful business management, and it takes people to manage both.”  A recovering English major, her extensive eclectic home library is a symptom of her natural curiosity, and she still plans to write the Great American Novel. She sings soprano in the local chorus, finds travel a life necessity, and gains energy from a great conversation on anything. She lives in Arlington, Virginia.


Professional Highlights

  • Senior Consultant, Cimatri
  • Senior Consultant, designDATA
  • Senior Director, Information Services and Technology, Consumer Bankers Association
  • Senior Manager, Technology, SOCMA

Cassie Wilkinson | Director of Digital Marketing - Web Development

Cassie’s holds over 20 years of experience in data and design with 15 years focused on web development and digital marketing. She has an entrepreneurial background, allowing her to capture the greater picture and evaluate client needs beyond the task at hand. Always seeking out innovation, her knowledge and skills have evolved to meet the needs of current technology. Her extensive project background in custom design, shopping integration and Content Management Systems (CMS) provides a wealth of forward-thinking web solutions. Cassie enjoys traveling, hiking and raising pygmy goats on her urban farm with her husband and four children.

Professional Focus:

  • Director of Digital Marketing and Web Development – CIMATRI
  • Website Design and Development
  • SEO Optimization
  • Email Marketing
  • Social Media Marketing
  • Animation Video Production