For many organizations, variable remote work has become more the norm than sitting in your organization’s office five days a week. But transitioning to a hybrid or fully remote model requires a real strategy, one that creates a workspace where your team can be effective working from wherever they may be. The key here is that it is not just a technology challenge; it is a people challenge.
What is a “digital workspace,” exactly? Info-Tech Research Group defines it as “an application or collection of applications, that takes the things a person needs to do their job and makes those things available to them digitally.”
Understanding why you are setting up a digital workspace is elemental to its success. As with any technology project, defining the requirements is key. Improved employee engagement and productivity are the goal, so you must understand your users and their goals.
What type of digital workplace---or combination of types--- is best for your organization is the first requirement to define. Here are three examples:
Selecting a tool is important, but it is critical to remember that you are doing this for the user. Their input is a requirement in the strategy process. Plan with the business in mind, involve users early and often, including considering your change management process and phase your project to guarantee success. Be sure about your expectations, as well; work only towards benefits that stakeholders care about.
A digital workspace tool can improve the accountability, flexibility, and productivity of your teams, be they in an office or working remotely. However, there are things that no technology can correct, and it is important to consider these and prepare to provide "non-technology" support for them.
Including both the technical aspects of a digital workspace tool and the human aspects of working from anywhere in your requirements will allow you to develop a successful digital workspace strategy for the long term.
Need more help building your digital workspace strategy? Learn more about consulting services from Cimatri.