Laura Armstrong
How to engage my members using AMS technology

How to engage my members using AMS technology

Member engagement is absolutely vital for the growth of your organization; have you considered the role of your Association Management Software (AMS) in the member lifecycle? The AMS is almost like the wizard hidden behind the curtain. Members may never interact with...

IT Service Desk: Is Yours Right for Your Needs?

IT Service Desk: Is Yours Right for Your Needs?

According to Info-Tech Research Group, your IT service desk has a direct impact on your users’ satisfaction with your organization’s IT in general. The service desk is the cornerstone of end-user satisfaction, and users who are satisfied with the service desk’s performance tend to be up to 36% happier with other IT processes.