Laura’s technology career started in computer support for the U.S. House of Representatives, helping manage the Voting System on the floor of the House. Moving into associations, she found her “niche” as head of IT for several trade associations, planning strategy, aligning business processes to match goals, and managing operations for network, database, website, training, and vendors. Her years of experience in this area helped her make a natural move to consulting associations in a CIO capacity, focusing on helping associations make the best decision about how to align technology and business processes with association mission and goals. She can be heard to say, “Technology is a tool to successful business management, and it takes people to manage both.” A recovering English major, her extensive eclectic home library is a symptom of her natural curiosity, and she still plans to write the Great American Novel. She sings soprano in the local chorus, finds travel a life necessity, and gains energy from a great conversation on anything. She lives in Arlington, Virginia.