Concierge IT: Managed IT Services

White-glove managed IT services for associations and nonprofits

As an association or nonprofit, you likely spend about 85% of IT staff time on routine maintenance tasks, leaving little time for higher priority tasks like strategic IT planning and IT training.

What if you could reallocate this time to strategic projects?

With Concierge IT, it’s possible. Our managed IT services go beyond the traditional MSP, enabling you to leverage a combination of cloud services, technology thought leaders, and world-class infrastructure capabilities to swiftly climb the digital maturity ladder.

Learn More About Our Concierge IT Services

What Does Managed IT Services Include?

With Concierge IT, your association or nonprofit can harness the transformational power of cloud infrastructure to achieve an optimized IT strategy. Here are the many benefits of our managed IT services.

Strategic IT Leadership

You’ll be assigned a Cimatri CIO who provides strategic IT leadership, oversees all of your Concierge IT services, and is focused on advancing IT strategy within your organization.

IT Operational Management

You’ll receive diligent oversight of your Concierge IT services and your own IT department, ensuring both align with your business objectives.

Service Management

With Concierge IT, you’ll have access to our 24/7 service desk, which is available to all of your staff, and ready to assist with any IT issue via email, phone, and live chat.

Infrastructure Management

You’ll benefit from a fully-managed IT infrastructure, from staff laptops to your servers. Our network operations monitor and manage all your devices, keeping them stable, secure, and up-to-date.

World-class Managed Security

You’ll gain full security across all your endpoints, network, and cloud services. Our team of security veterans proactively hunt for and remediate activity across your IT enterprise

IT Training

To ensure you get the most out of your technology, you’ll receive access to a library of online IT training courses and resources, including live training, delivered through our personalized and targeted IT training platform.

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Other IT Resources

Looking for additional IT training, tools, and resources? These free guides can help you build a successful IT department.

The Ultimate Cybersecurity Checklist for Associations

Strengthen your cybersecurity practices and protect your organization from malicious attacks with this comprehensive cybersecurity checklist, created specifically for associations.

Download The Checklist

CIO Onboarding Plan for the First 100 Days

Intended for newly hired CIOs, heads of IT, HR pros, and supervisors, this e-book provides a framework for understanding the people, processes, and technology you need to create a high-functioning IT department.

Download Your Onboarding Plan

The Ultimate IT Policy Checklist for Associations

Creating and revising IT policies can feel intimidating—but it doesn’t have to be. This IT policy checklist can help you simplify policy creation and revisions to streamline your operations.