The five common technology problems impacting associations include upgrade delays, customizations, using too many one-off systems, point-to-point integrations, and on-premise servers. Organizations can reduce the impact of these IT issues by managing so-called...
You already know that if you don’t keep up with technological innovation and growing digital expectations, your member experiences will suffer. But do you have an actual plan for how to use an IT strategy to your advantage? Or, like most associations, are you...
2020 Year in Review
There is no substitute for a strong cybersecurity framework and security controls, but cyber insurance can help strengthen your security.
When it comes to LMS’s, there is no “one size fits all.” That’s why we’ve evaluated over 100 different LMS to give you the insight you need.
It’s time to give your data protection plan the attention it deserves by building a strategy that goes beyond backups.
We live in the age of consumerism, always wanting more and willing to incur debt to get it. And that includes those of us in the association industry, especially when it comes to our technology platforms. The wave of hyper-competitiveness has pushed associations to...
In order to get due diligence right, you must get vendor risk assessment right. Period. You can no longer outsource responsibility.
According to Info-Tech Research Group, your IT service desk has a direct impact on your users’ satisfaction with your organization’s IT in general. The service desk is the cornerstone of end-user satisfaction, and users who are satisfied with the service desk’s performance tend to be up to 36% happier with other IT processes.
Communication is crucial piece to the overall implementation and ultimate success of your IT project. According to InfoTech Research Group, an effective communication plan will have 4 elements. It will help gain support from management at the project proposal phase. It will create end-user buy-in once the program is set to launch. It will maintain the presence of the program throughout the business. And it will instill ownership throughout the business from top-level management to new employees.