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How Can Associations Keep Up In The Digital Age?
Organizations have been working to ‘digitally transform’ for several years now, and the pandemic has sped up the process for many of us. Remote working has become the...

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Why Technical Debt is the #1 Challenge Holding You Back
We live in the age of consumerism, always wanting more and willing to incur debt to get it. And that includes those of us in the association industry, especially when it comes to our technology platforms. The wave of hyper-competitiveness has pushed associations to...
8 Must-Ask Questions Regarding Vendor Risk
In order to get due diligence right, you must get vendor risk assessment right. Period. You can no longer outsource responsibility.
“But We Have the Data” – The Importance of Data Architecture
“Data architecture” is the set of rules, policies, standards, and models that govern and define the type of data collected and how it is used, stored, managed, and integrated within the organization and its database systems.
IT Service Desk: Is Yours Right for Your Needs?
According to Info-Tech Research Group, your IT service desk has a direct impact on your users’ satisfaction with your organization’s IT in general. The service desk is the cornerstone of end-user satisfaction, and users who are satisfied with the service desk’s performance tend to be up to 36% happier with other IT processes.
Top 5 Data Security Priorities for Associations
Following baseline data security regulations no longer equals top-notch security. Here’s why.
Crafting a Communication Plan for IT Projects
Communication is crucial piece to the overall implementation and ultimate success of your IT project. According to InfoTech Research Group, an effective communication plan will have 4 elements. It will help gain support from management at the project proposal phase. It will create end-user buy-in once the program is set to launch. It will maintain the presence of the program throughout the business. And it will instill ownership throughout the business from top-level management to new employees.
Setting an IT Budget: What to Consider
In many associations, fall is budget season. It’s that time when we review the ongoing expenses and plan for projects that may not even begin until next year. Technology is of course one of those expenses. This post will explore what to include in the IT operating budget vs the association’s capital budget, as well as thoughts on centralized vs decentralized IT budgeting.
What is Cybersecurity: An Overview
Download Now Once thought of as only required for military outfits and large financial institutions, the cybersecurity field is currently undergoing a massive shift to the mainstream. As the volume and sophistication of cyber attacks grow, all organizations must take...
On Becoming a Digital Nomad
Three years ago, I bought an RV and became a digital nomad with a full-time IT position.
Building a Digital Workspace Strategy
In the last six months, chances are your organization has cobbled together something that looks like a digital workspace. People are working remotely, right?